Shipping Policy

AURA DECOR AND DESIGN

Thank you for shopping with AURA DECOR AND DESIGN. We are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.

1. Order Processing Time

All orders are processed within 1–3 business days after confirmation.
Orders are not shipped on Sundays or public holidays.
In case of high order volume, there may be slight delays, and we will inform you accordingly.

2. Shipping Time

Standard delivery time is 5–10 business days depending on your location.
Remote or rural areas may take a little longer for delivery.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.
We may offer free shipping on selected products or promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS.
You can track your order using the provided tracking link.

5. Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery of your products.

6. Delivery Issues

If your order is delayed, lost, or damaged during transit, please contact us immediately.
In case of damaged items, we recommend recording an unboxing video as proof for quick resolution.

7. Incorrect Address

Please ensure that your shipping address is correct at the time of placing the order.
We are not responsible for delays or losses due to incorrect or incomplete addresses.

8. International Shipping

Currently, we may or may not offer international shipping. Please check at checkout for availability.
Additional customs duties or taxes (if applicable) will be borne by the customer.

9. Contact Us

For any shipping-related queries, feel free to contact us:

AURA DECOR AND DESIGN
Email: support@auradecoranddesign.com
Phone: +91 XXXXX XXXXX

Last Updated: [Insert Date]